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Parkroyal Collection Kuala Lumpur, Kuala Lumpur
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Key details
About the Hotel
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
PARKROYAL COLLECTION Kuala Lumpur is located in the vibrant Bukit Bintang area, known for its retail shopping and dining options. The hotel features biophilic design elements that create a unique connection with nature amid the bustling city. It offers a luxurious stay with exclusive access to the COLLECTION Club Lounge. Guests enjoy close proximity to iconic landmarks such as the Petronas Twin Towers and the Kuala Lumpur Convention Centre.
Location
Situated in Kuala Lumpur's Golden Triangle, the hotel provides easy access to a myriad of shopping centers and entertainment options. It is conveniently located near public transport, with the Bukit Bintang MRT station just minutes away. Additionally, the hotel can arrange airport transfers for guests, making it accessible from Kuala Lumpur International Airport.
Rooms
The hotel offers a variety of well-appointed accommodations, including the spacious PARKROYAL COLLECTION Suite, which includes a large living area, a private dining room, and a luxurious bathroom. The Urban Family Suite caters to families with its child-friendly amenities and connecting rooms. All guest rooms are equipped with modern comforts such as LED smart televisions, USB charging ports, and eco-friendly amenities.
Eat & Drink
Dining at the hotel includes multiple options, such as Thyme, which serves a mix of Asian and international cuisine in a biophilic setting. The Botanist Lounge & Bar offers a selection of contemporary cocktails made with native herbs and spices, creating a unique beverage experience. Afternoon tea is also available, featuring local delicacies and organic drinks.
Leisure & Business
For leisure activities, the hotel features an outdoor saltwater pool surrounded by greenery, a well-equipped fitness center, and a plush spa offering a range of treatments. Business travelers can utilize fully-equipped conference facilities with high-speed internet access and modern audio-visual equipment. The COLLECTION Club Lounge provides a quiet space for work and relaxation.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Rooms!
My stay was enhanced by the generously sized room that offered plenty of space to relax, along with a modern bidet in the bathroom for added comfort.view full review
Breakfast Delight
The breakfast buffet truly impressed me with its wide array of choices, from flaky croissants to local delicacies and reassuring Western dishes.view full review
Impressive Amenities
The bathroom was meticulously clean and featured a bidet, which added an extra touch of luxury and comfort to my overall experience.view full review
Lovely Atmosphere
The lobby's spacious and welcoming decor made a great first impression, setting a relaxed tone for my entire visit.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Free shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's pool
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Saltwater pool
Sun loungers
Entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Massage
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Show more
Location
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
street view
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.8
km
Mall
Suria KLCC
1.8
km
Park
KLCC Park
2.7
km
Mall
Chinatown
2.1
km
Aquarium
Aquaria
1.7
km
Kuala LumpurMalaysia
Dataran Merdeka
2.1
km
Kuala LumpurMalaysia
Alor Street
710 m
Market
Central Market
2.4
km
Event hall
Kuala Lumpur Convention Centre
1.2
km
Mosque
National Mosque of Malaysia
2.3
km
Theme Park
Berjaya Times Square Theme Park
700 m
Stadium
Merdeka Stadium
2.7
km
Stadium
Stadium Negara
2.7
km
Pagoda
Sri Maha Mariamman Temple
2.2
km
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
2.0
km
KLCC - Bukit Bintang Pedestrian Walkway
1.2
km
Museum
Petrosains Science Discovery Centre
1.9
km
Park
KL Forest Eco Park
1.8
km
438 Jalan Tun Razak
Trec Kl
1.7
km
Shopping Area
The Weld
1.7
km
Nearby
Mall
Fahrenheit 88 Shopping Mall
440 m
Mall
Sungei Wang Plaza
380 m
Mall
Lot 10
260 m
7 Jalan Bintang
Low Yat Plaza
570 m
Mall
Pavilion KL
590 m
Mall
Bukit Bintang
270 m
Museum
Museum of Illusions
290 m
Museum
Selfie Museum KL
320 m
Kuala LumpurMalaysia
Bintang Walk
240 m
Shopping Area
Berjaya Times Square Kuala Lumpur
410 m
Restaurants
Kim Gary Restaurant
230 m
Sungei Wang Plaza G083 &084
Q Cup cafe
110 m
72
Blues and Bees
130 m
Jalan Sultan Ismail 3rd Floor Lot 10
Marakesh Restaurant
350 m
No. 148 Jalan Bukit Bintang
Overseas Restaurant
360 m
84-88 Jalan Imbi
Restoran Beriani Asif
300 m
Jalan Padang Walter Grenier Off Jalan Imbi
The Tokyo Restaurant
230 m
50 Jalan Sultan Ismail Lot 10
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
great breakfast
friendly staff
limited dining options
lack of a la carte service
7.8/10
Very good
Rooms
7.2
Location
8.5
Service
8.2
Dining
8.0
Guest reviews
7.8/10
based on 6 reviews
4/5
based on 3894 reviews
8.2
8.2/10based on 2671 reviews
#37 of 386 hotels in Kuala Lumpur based on Tripadvisor
Ben
United Kingdom,
May
2024
7.6/10
The hotel offers a convenient location near shopping centers and food but lacks in room condition and spaciousness. The service is attentive and accommodating, and the dining experience stands out with a wide selection. However, improvements could be made in room quality and layout.
Rooms
6.0
The rooms, typically situated on higher floors, provide all the essentials for a good stay but appear tired and in need of renovation, with limited power points and a musty smell.
Service
9.0
The housekeeping staff, doormen, and lifeguard show dedication in making guests feel valued, including a great Club Lounge breakfast.
Location
8.0
The hotel's location is excellent for shopping and dining, with easy access to main centers and public transportation nearby.
Dining
8.0
Facilities
7.0
The hotel boasts various facilities that enhance the overall experience for guests.
Martin
United Kingdom,
January
2024
7.6/10
The hotel is centrally located in KL, making it convenient to get around, though the room was smaller than expected and had a few flies.
Rooms
7.0
The room was smaller than other hotels we've stayed in across Malaysia and had a few small flies, but it was clean and cosy overall. The Executive room had a safe shower area for my mum.
Service
7.0
The staff, including housekeeping, doormen, and the lifeguard, were polite. However, the hotel could improve by organizing the check-in process more efficiently and reining in guest behaviors like treating the lobby as a bedroom.
Location
8.0
The location was really relaxing and as central as it can get in KL, making it convenient to explore the city. However, traffic management issues were noticed around the area.
Dining
8.0
The dining experience was superb, offering a wide array of Asian and Western food.
Facilities
8.0
The hotel had good facilities, and the dining options were diverse with a good rate. However, some improvements in guest behavior management could enhance the overall experience.
George
United Kingdom,
December
2023
8.6/10
The hotel offers very spacious rooms with everything you could need, constant replenishment of water, coffee, and toiletries, along with chocolates and turndown service before bedtime. The great breakfast adds to the overall stay experience. However, the staff's lack of training in serving a la carte is a noticeable downside.
Rooms
9.0
The rooms are very spacious and well-equipped with all the essentials. The constant replenishment of water, coffee, and toiletries, along with chocolates and turndown service, adds a touch of luxury to the stay.
Service
8.0
The staff at the hotel were very friendly, welcoming, and warm, treating us with the utmost friendly manner throughout our stay. However, the lack of training to serve a la carte was evident.
Location
9.0
The hotel's location is excellent, with close proximity to many shopping malls, the Bukit Bintang MRT and monorail stations, and various eating places, making it a convenient choice for travelers.
Dining
8.0
The dining experience at the hotel was outstanding with a wide variety of food choices and a sumptuous breakfast buffet.
Facilities
9.0
The hotel boasts excellent facilities with a range of services including room service, dry cleaning, housekeeping, laundry, valet parking, and shuttle services, enhancing the overall guest experience.
great breakfast
limited dining options
Arthur
United Kingdom,
November
2023
8.6/10
The hotel offers great value with clean and aesthetically pleasing rooms; however, the noise from traffic below was quite noticeable even on the 21st floor. The dining options are more like a full dinner service with varied choices throughout the day.
Rooms
8.0
The rooms are clean and aesthetically pleasing, providing good value for the price.
Service
9.0
The staff went the extra mile even with last-minute requests, but there was a slight slip-up with forgetting to inform about a room readiness.
Location
9.0
The hotel's central location is ideal for accessing major attractions, malls, and a wide range of food choices.
Dining
8.0
The dining experience offers a lot of variety and the staff are friendly and helpful, making meals enjoyable.
Facilities
9.0
The hotel boasts superb facilities with spacious dining areas.
Great value
Traffic noise
Robin
United Kingdom,
October
2023
8.6/10
The hotel offers comfortable and clean rooms with friendly staff, although there was an unexpected charge for breakfast. The location is relaxing and central, surrounded by shopping centers and eateries. The dining experience is superb with a wide range of Asian and Western food choices.
Rooms
8.0
The rooms were comfortable and clean, but there was an unexpected charge for breakfast.
Service
9.0
The staff was super friendly, especially during Ramadhan, and very helpful.
Location
9.0
The hotel is in a really relaxing and central location, perfect for shopping and dining.
Dining
9.0
The dining experience was superb with a wide variety of Asian and Western food options.
Facilities
8.0
The hotel offers a range of facilities for convenience and comfort.
John
United Kingdom,
May
2023
6.8/10
The Orchid Club room was a bit disappointing with tired-looking features like broken latches and loud air-con, causing an unpleasant smell that made us both feel ill. The hotel offered another room, but my husband was too sick to move. The service was a mix of exceptional warmth upon arrival but slightly poor assistance during busy periods. The location was great with easy access to shopping malls but a chaotic street situation. Dining had limited options for vegetarians but provided various cuisines. Overall, a slightly mixed experience.
Rooms
5.0
The Orchid Club room had some issues like broken latches, loud air-con, and a shocking smell.
Service
7.0
The service had a warm welcome initially but lacked efficiency during busy times.
Location
8.0
The location was great with easy access to shopping malls but some street chaos.
Dining
7.0
The dining had limited vegetarian options but offered various cuisines.
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